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Cyber Security for Retail

Black Friday and Cyber Monday may steal all the retail headlines, but IT security is a year-round concern. Protecting physical and digital properties from thieves is crucial to your balance sheet – and the long-term loyalty of your clients.

As your businesses adopts more technology to improve the shopping experience for customers, your IT environment increases in complexity. And the more system you have in place, the more potential attack surfaces are available to cybercriminals.

Fidus can help you identify and resolve these vulnerabilities, using real-world hacking tools and techniques. The weaknesses we detect are exactly the same as those a dedicated hacker will use to attack your business. Fidus can assist with:

  • Penetration testing to reveal security vulnerabilities in your data centre, on your ecommerce website, and even on the shop floor.
  • Security and permissions audits to ensure unused credentials cannot be exploited.
  • Physical security assessments to confirm IT assets are properly protected in your stores and at head office.
  • Social engineering tests to ensure staff are prepared to deal with attempts to steal information.
  • Phishing email simulations to test responses to suspicious messages.
  • “Red team” simulations to test how your ecommerce websites respond to a realistic cyberattack.
  • Response readiness assessment to check your processes for dealing with a hacking.

Fidus consultants will identify security weaknesses and formulate an action plan for addressing them. We’re here to see the process through to its conclusion.

Cyber security compliance for Retail

IT security is vital to building trust with customers – but retailers are also bound by various regulations that govern how they handle sensitive data.

Any business accepting payment cards is bound by PCI DSS for instance. Fidus can help you carry out an infrastructure check to confirm that payment card data is being processed and stored securely in line with the framework for instance. And we can help you complete the necessary self-certification paperwork to obtain certification.

There is also the issue of GDPR, and what you do with the personally identifiable information (PII) that customers entrust to you. Fidus can audit your personal data security provisions, helping to identify and improve – and avoid a potentially massive fine.

Whether you need help achieving compliance or are simply looking to strengthen IT security in a constantly evolving marketplace, Fidus is here to help.

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Fidus Security Solutions

Penetration Testing

Let Fidus work with you to ascertain your overall security posture.

Public Sector

Are you a public sector body? Have a look how we can help.


Worried about compliance? Look no further.

Why Fidus?

Penetration testing reveals your most sensitive network vulnerabilities – so you need a partner you can trust. Fidus Information Security are an NCSC CHECK Green Light and TIGER scheme approved consultancy. Our cyber security experts hold some of the most recognised certifications in the industry, including CREST Certified Tester and Senior Security Tester. Fidus is also a Cyber Essentials verified company. Every assessment we perform is carried out according to UK industry approved methodologies (OWASP, PETS, NIST) along with our own internal testing frameworks.

Remedial Support

More than just identifying security vulnerabilities, our cyber security experts are on hand to help you fix them too.

Certified Security Consultants

Our CREST and TIGER approved team holds a range of industry-leading security certifications including OSCP, CCT, SST and CISSP

Easy to Understand Reports

We’ll ensure that your executives and technical teams properly understand our assessment findings using plain-English reporting.

Fixed Price Proposals

The price you’re quoted is the price you’ll pay. Our quotes are broken down into a detailed costing table so you know exactly what to expect.

The Industry Average

Other approaches we've witnessed have included convoluted steps and commonly ends with incorrect information being handed to the consultant assigned to the engagement.

The Fidus Way

Our approach to security involves a qualified security consultant through the entire process to ensure quality, accuracy and consistency.

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From the Blog

All Articles
Research 22 March 2021
Silently Unmasking Virgin Media VPN Users in Seconds (CVE-2019-16651)

Introduction Fidus’ R&D team identified a vulnerability within Virgin Media Super Hub 3 routers that permitted for exfiltration of sensitive information remotely, which, among other things, can be used to determine the actual, ISP issued IP address of VPN users. A vulnerability we were asked to hold back from releasing for a whole year. A […]

Research 20 March 2020
XSSLash – A Tale of Playing Quiplash at Work

Introduction Quiplash – a game full of wit, banter and borderline acceptable humour… and security consultants on a lunch break. To set the scene, the date was 19th February 2020 and the mood was cheerful in the Fidus office. Lunch had just been delivered and today was the day that Mario Kart was not going […]

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    “Oysta is very happy with the support, service and dedication of the Fidus team. Working with the Oysta team every step of the way, not only did they check all security on the device, they also provided feedback on the quality of the hardware. I will be working with Fidus again.”

    Mario Zuccaro, Founder and CEO, Oysta Technology

    June 2019

    “We have been really pleased with the service provided by Fidus. We have found them to be extremely easy to work with. We also felt their fee structure was reasonable. We would recommend Fidus to anyone looking for a PCI pen testing partner.”

    Andy Phillips, Inspired Outsourcing

    May 2019

    “Great service. Gave us exactly what we needed, as promised.”

    Philip Cunnington, TalkPlus NHS

    January 2019

    “We were extremely pleased with the service, knowledge and professionalism shown by Fidus. After the remediation phase, we then ran a phishing exercise with them to remind staff of the need to be vigilant with external email communications. I would have no hesitation in using or recommending Fidus in the future due to the quality of work carried out at a great price.”

    Graeme Thistlethwaite, ICT, Business Change and Business Support Manager

    “Fidus provided a high quality penetration service at a reasonable price … communications were great … the Pen test team flexed around us and our other commitments to get the job done. Thanks!”

    Darren Crombie, CEO, Upstream Outcomes

    October 2018